firm policies and strategies as outlined in the worker handbook; applicable campaign Laptop systems and strategies
practical experience Functioning as A part of a collaborative group - we do the job with each other to make certain consumers have an Remarkable buyer working experience anytime they put an get
you may collaborate carefully with cross-practical teams, leveraging knowledge for making educated choices that prioritize The client working experience. What We Offer:
ABOUT ETECH Etech delivers subsequent technology BPO answers. A global minority owned business enterprise, Etech has established and trademarked how to show your details into strategic insights.
taking care of a distant or hybrid workforce may be challenging, but with the ideal strategies, it may be a hit! With this episode of speedy Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable suggestions on how to efficiently direct hybrid or remote teams—from placing get more info very clear plans to fostering strong conversation.
Proven practical experience in guide era and business enterprise progress from the BPO, connect with Middle, or IT companies industries.
Assistant Trainer, it is actually your duty to keep trainees coming back via numerous approaches together with making certain paychecks are precise, creating a relationship from day one, and equipping them While using the expected expertise to outclass their friends!
client target: is devoted to Assembly the anticipations and needs of inside and exterior prospects.
potent portfolio of labor demonstrating Design contemplating, design and style approach, and methods for World wide web and cell programs.
About us Etech delivers next-generation BPO options. A global minority-owned company, Etech has made and trademarked how to show your knowledge into strategic insights. Leveraging the strength of artificial moreover human intelligence Etech boosts coaching and coaching to concentrate on crucial behaviors creating enhanced shopper ordeals and shareholder price. Etech released in 2003 with only four hundred personnel and an individual Make contact with center in Nacogdoches, Texas.
Ability to: Re-graphic workstations as required for plan modifications and program updates; supply complex assistance and education to program customers; put in, modify, and make repairs to notebook computer components and software package
currently being a customer guidance Associate, you need to be flexible when you adjust to shifting responsibilities and obligations given that the Division and the corporate evolve.
you'll present participating, responsive, timely telephone and e mail help to customer shoppers, income, together with other internal staff users. You would be the level of Call for The patron and/or profits team member as you keep them knowledgeable from the standing of open up problems while actively Performing to troubleshoot and resolve them.
buyer interactions and supply actionable insights to spice up staff effectiveness, enhance profitability & increase client experience.